FAQ Banner_Desk_2048x250_2509

Discount Codes

What is a discount code and how to apply it?

From time to time DEICHMANN offers its customers discounts via discount codes. The discount code is entered in the shopping cart before the binding order confirmation. When entering the discount code, please make sure that the correct wording and spelling of the discount code for the respective promotion is used.

What are the conditions for using discount codes?

Validity period: Discount codes have a limited validity period, which is always stated in the terms and conditions of each discount offer.

Minimum order value: discount codes may be limited by a minimum order value, which is always stated in the terms and conditions of each discount offer. Limited product selection: discount codes may apply to specific products, categories or campaigns.

Limited validity: There are discount codes that can only be used once. Additional application of discount codes: A discount code cannot be applied additionally to a completed order.

Additional discount code redemptions: No additional discount code can be applied to a completed order.

Combination of discount codes: Only one discount code can be applied per order.

What could be the reasons for a discount code not working?

If your discount code does not work, it may be due to the following reasons:

  • The discount code has already been redeemed,

  • the discount code has been issued for a specific customer,

  • the discount code is limited by the minimum order value,

  • the discount code applies only to selected products,

  • the discount code has expired.

If your discount code still does not work, please contact our DEICHMANN customer service who will be happy to assist you. Either on the toll-free number 33 34 38 14 (Monday to Saturday from 10:00 to 14:00) or via e-mail [email protected].